I was present at the office on a day, but my check in and check out times are not reflecting. Why?

  • If using the web-time clock
    • Check in, check out was not punched in correctly
  • If using a biometric machine:
    • The biometric system might not have captured you check in or check out time
    • The machine or server on which your biometric database is hosted on is not connected to the internet and will update once connectivity has been established.

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